1. First steps with WingtraOne GEN II

Welcome

The Wingtra team from Zurich and around the globe is excited to welcome you as a valuable customer.

Thank you for your trust, and you can be sure that we will do our best to support you with your mapping projects.

Know the rules before you fly

The regulatory environment for drone operations is constantly changing. For the most up-to-date information go to: knowledge.wingtra.com/regulations 

Learn more at knowledge.wingtra.com

Give feedback at feedback.wingtra.com

Open a ticket at knowledge.wingtra.com/kb-tickets/new

Get help by writing to support@wingtra.com

Unbox

Make sure you received all items from the next two sections (“Drone”, “Pilot box”).

 

Keep the original packaging

In case of an incident, Wingtra Support might request a return of the equipment to Wingtra's office.

Drone

  1. Propellers
  2. Battery compartment
  3. Top cover: access to camera, PPK and electronics
  4. Motors
  5. Middle stand
  6. Distance sensor
  7. Flaps
  8. Side stands

drone_gen2

Pilot box

  1. Tablet
  2. Telemetry and its cable
  3. Wind measurement tool
  4. Flight batteries (2 sets)
  5. Spare Propellers
  6. Screwdriver and tablet SD card adapter
  7. SD card holder (SD card comes with the camera)
  8. USB sticks
  9. Charger for flight batteries and tablet

Pilot box items

Create an account on my.wingtra.com and set up your drone

1. Start the tablet

2. Open the WingtraPilot app

3. Follow the set up instructions on the WingtraPilot screen 

 

You cannot operate your drone until it has been set up by following the steps above.

 

If you are having difficulty with creating an account or setting up  your drone, please use the following link to find out more information:  https://knowledge.wingtra.com/en/drone-activation-for-customers 

Update the software

Connect your tablet to the internet (WiFi). Update WingtraPilot if you receive a pop-up telling you that there is a new software update available. Skip this step if there is no pop-up.

  1. Download the latest release
  2. Update WingtraPilot
  3. Update WingtraOne—follow the steps described in WingtraPilot

Learn more about the update process at knowledge.wingtra.com/update-wingtrapilot-wingtraone

Install WingtraHub on your Windows PC

WingtraHub is Wingtra’s application on Windows. You will need it to geotag the images after flight, and you can use it for flight planning instead of WingtraPilot.

Download WingtraHub here: knowledge.wingtra.com/install-wingtrahub.

>>> Next step: 2. Before you go into the field