--- title: How to create a WingtraCLOUD account and activate your drone description: Create your WingtraCLOUD account and activate your drone in minutes. Follow step-by-step instructions, troubleshoot common issues, and verify your setup --- [Skip to content](https://knowledge.wingtra.com/en/drone-activation-for-customers#main-content) - [English](https://knowledge.wingtra.com/en/drone-activation-for-customers) - [Español](https://knowledge.wingtra.com/es/activacion-de-drones-para-clientes) English Show submenu for translations [![\_WingtraKNOWLEDGEBASE LOGO Orange](https://knowledge.wingtra.com/hubfs/_WingtraKNOWLEDGEBASE%20LOGO%20Orange.svg)](https://knowledge.wingtra.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://knowledge.wingtra.com/en/drone-activation-for-customers) - [Español](https://knowledge.wingtra.com/es/activacion-de-drones-para-clientes) English Show submenu for translations - [Talk to our team](https://wingtra.com/talk-to-our-team/) [Talk to our team](https://wingtra.com/talk-to-our-team/) Wingtra Knowledge Base - There are no suggestions because the search field is empty. 1. [Wingtra Knowledge Base](https://knowledge.wingtra.com/en?hsLang=en) 2. [Get Started](https://knowledge.wingtra.com/en/get-started?hsLang=en) 3. [WingtraCLOUD setup](https://knowledge.wingtra.com/en/get-started?hsLang=en#wingtracloud-setup) # How to create a WingtraCLOUD account and activate your drone ## This article explains how to create a customer account and activate a drone The drone activation program streamlines license and warranty management across all Wingtra platforms, making everything accessible via a single login. This includes WingtraCLOUD, the Wingtra App (Android app), the knowledge base, online training courses and feedback portal. - [Create an account on cloud.wingtra.com](https://knowledge.wingtra.com/en/drone-activation-for-customers#create) - [Activate your drone & verify](https://knowledge.wingtra.com/en/drone-activation-for-customers#activate_your_drone) - [Troubleshooting](https://knowledge.wingtra.com/en/drone-activation-for-customers#troubleshooting) ### Create an account on cloud.wingtra.com 1. Open any browser on your computer or on the Wingtra tablet 2. Navigate to [cloud.wingtra.com](http://cloud.wingtra.com/) and click on “create new account” (skip if you already have an account). Follow the set up instructions. You get the “invitation code” from your local Wingtra partner. ![Cloud\_create\_account](https://knowledge.wingtra.com/hs-fs/hubfs/Cloud_create_account.png?width=300&height=174&name=Cloud_create_account.png) -\> ![Cloud\_invite\_code](https://knowledge.wingtra.com/hs-fs/hubfs/Cloud_invite_code.png?width=300&height=174&name=Cloud_invite_code.png) ### Activate your drone 1. Take the Wingtra tablet from your drone bundle and open the App "Wingtra". Log in with your account. 2. Ensure you have internet connection. Update the App if you are prompted to do so. 3. Connect the telemetry to the tablet, power the drone, and your drone gets activated automatically 4. Navigate to the “fleet” tab in the Wingtra app and verify that your drone is listed ![Bildschirmfoto 2025-11-06 um 15.41.00](https://knowledge.wingtra.com/hs-fs/hubfs/Bildschirmfoto%202025-11-06%20um%2015.41.00.png?width=670&height=223&name=Bildschirmfoto%202025-11-06%20um%2015.41.00.png) ### Troubleshooting #### I cannot find an App called Wingtra on my tablet In the first months of the WingtraRAY product lifecycle, some tablets were still shipped with the legacy app "WingtraPilot" instead of "Wingtra".  - If you see an app "WingtraPilot", uninstall it. - If you do not see an app "Wingtra": Open the browser, navigate to cloud.wingtra.com, log in, and download the Android app under your account settings (icon top right). #### I did not receive an invite code from my partner Reach out to your partner and/or [support@wingtra.com](mailto:support@wingtra.com) such that we can help you be set up correctly. If you are a WingtraOne customer with a my.wingtra.com login, you can also use the self-serve process described [here](https://knowledge.wingtra.com/en/how-to-create-your-wingtracloud-account?hsLang=en).  #### My drone does not show up in the fleet page of the Wingtra App - Make sure you went through the steps above - Reach out to your partner and/or [support@wingtra.com](mailto:support@wingtra.com) such that we can help you be set up correctly. #### I set up my account and activated my drone. What next? - Make sure you go through the full [WingtraRAY quick start guide](https://knowledge.wingtra.com/en/getting-started-with-wingtraray?hsLang=en). - You can find more information about WingtraCLOUD in [Setting Up Your Account - WingtraCLOUD](https://knowledge.wingtra.com/en/wingtracloud-set-up-your-account?hsLang=en) . - [Get Started](https://knowledge.wingtra.com/en/get-started?hsLang=en#main-content) - [Getting started with Drones](https://knowledge.wingtra.com/en/get-started?hsLang=en#getting-started-with-drones) - [WingtraCLOUD setup](https://knowledge.wingtra.com/en/get-started?hsLang=en#wingtracloud-setup) - [Training & Courses](https://knowledge.wingtra.com/en/get-started?hsLang=en#training-courses) - [Plan & Fly](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#main-content) - [Flight planning basics](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#flight-planning-basics) - [Terrain, corridors & large areas](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#terrain-corridors-large-areas) - [Flight behaviour & safety parameters](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#flight-behaviour-safety-parameters) - [Data acquisition](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#data-acquisition) - [Field efficiency & preparation](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#field-efficiency-preparation) - [Geotag and Validate](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#main-content) - [PPK, PPP & corrected geotags](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#ppk-ppp-corrected-geotags) - [Accuracy validation](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#accuracy-validation) - [Coordinate systems & deliverables](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#coordinate-systems-deliverables) - [Base stations & correction data](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#base-stations-correction-data) - [Process and Export](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#main-content) - 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[RX1RII & RGB61](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#rx1rii-rgb61) - [Other RGB sensors](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#other-rgb-sensors) - [Sensor compatibility & transport](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#sensor-compatibility-transport) - [Maintain, Update & Access Logs](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#main-content) - [Batteries & charging](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#batteries-charging) - [Access logs & system reports](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#access-logs-system-reports) - [Hardware maintenance](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#hardware-maintenance) - [SD cards & storage](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#sd-cards-storage) - [Software & firmware updates](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#software-firmware-updates) - 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