The drone activation program streamlines license and warranty management across all Wingtra platforms, making everything accessible via a single login. This includes WingtraCLOUD, the Wingtra App (Android app), the knowledge base, online training courses and feedback portal.
Create an account on cloud.wingtra.com
- Open any browser on your computer or on the Wingtra tablet
- Navigate to cloud.wingtra.com and click on “create new account” (skip if you already have an account). Follow the set up instructions. You get the “invitation code” from your local Wingtra partner.
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Activate your drone
- Take the Wingtra tablet from your drone bundle and open the App "Wingtra". Log in with your account.
- Ensure you have internet connection. Update the App if you are prompted to do so.
- Connect the telemetry to the tablet, power the drone, and your drone gets activated automatically
- Navigate to the “fleet” tab in the Wingtra app and verify that your drone is listed
Troubleshooting
I cannot find an App called Wingtra on my tablet
In the first months of the WingtraRAY product lifecycle, some tablets were still shipped with the legacy app "WingtraPilot" instead of "Wingtra".
- If you see an app "WingtraPilot", uninstall it.
- If you do not see an app "Wingtra": Open the browser, navigate to cloud.wingtra.com, log in, and download the Android app under your account settings (icon top right).
I did not receive an invite code from my partner
Reach out to your partner and/or support@wingtra.com such that we can help you be set up correctly.
If you are a WingtraOne customer with a my.wingtra.com login, you can also use the self-serve process described here.
My drone does not show up in the fleet page of the Wingtra App
- Make sure you went through the steps above
- Reach out to your partner and/or support@wingtra.com such that we can help you be set up correctly.
I set up my account and activated my drone. What next?
- Make sure you go through the full WingtraRAY quick start guide.
- You can find more information about WingtraCLOUD in Setting Up Your Account - WingtraCLOUD .