Welcome
The Wingtra team from Zurich and around the globe is excited to welcome you as a valuable customer. Thank you for your trust, and you can be sure that we will do our best to support you with your mapping projects.
Note: This quick start guide is meant for WingtraOne GEN II users. If you have a WingtraRAY drone, visit this page.
Know the rules before you fly
The regulatory environment for drone operations is constantly changing. For the most up-to-date information go to: knowledge.wingtra.com/regulations
Learn more at knowledge.wingtra.com
Give feedback at feedback.wingtra.com
Open a ticket at knowledge.wingtra.com/kb-tickets/new
Get help by writing to support@wingtra.com
Unbox
Make sure you received all items from the next two sections (“Drone”, “Pilot box”).
Keep the original packaging
In case of an incident, Wingtra Support might request a return of the equipment to Wingtra's office.
Drone
- Propellers
- Battery compartment
- Top cover: access to camera, PPK and electronics
- Motors
- Middle stand
- Distance sensor
- Flaps
- Side stands
Pilot box
- Tablet
- Telemetry and its cable
- Wind measurement tool
- Flight batteries (2 sets)
- Spare Propellers
- Screwdriver and tablet SD card adapter
- SD card holder (SD card comes with the camera)
- USB sticks
- Charger for flight batteries and tablet
Create an account on my.wingtra.com and set up your drone
1. Start the tablet
2. Open the WingtraPilot app
3. Follow the set up instructions on the WingtraPilot screen
You cannot operate your drone until it has been set up by following the steps above.
If you are having difficulty with creating an account or setting up your drone, please use the following link to find out more information: https://knowledge.wingtra.com/en/drone-activation-for-customers
Update the software
Connect your tablet to the internet (WiFi). Update WingtraPilot if you receive a pop-up telling you that there is a new software update available. Skip this step if there is no pop-up.
- Download the latest release
- Update WingtraPilot
- Update WingtraOne—follow the steps described in WingtraPilot
Learn more about the update process at knowledge.wingtra.com/update-wingtrapilot-wingtraone
Install WingtraHub on your Windows PC
WingtraHub is Wingtra’s application on Windows. You will need it to geotag the images after flight, and you can use it for flight planning instead of WingtraPilot.
Download WingtraHub here: knowledge.wingtra.com/install-wingtrahub.