---
title: Warranty disclaimer
description: This article explains Wingtra's warranty and what can lead to a loss of warranty (Any changes to the physical drone or the electronics, not updating to the latest firmware)
---

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1. [Wingtra Knowledge Base](https://knowledge.wingtra.com/en?hsLang=en)
2. [Safety & Compliance](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en)
3. [Compliance documents](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#compliance-documents)

# Warranty disclaimer

## This article explains what can lead to a loss of warranty

Any changes to the physical drone or the electronics will lead to a loss of warranty. That also applies to changes to any accessories, such as tablet. Be aware that improper operation can cause serious injury and property damage.

Always ensure your Wingtra drone is running the latest software release. Operating the drone with outdated firmware may void your warranty if an incident is determined to have been caused by outdated software more than four weeks after a newer software release became available.

Wingtra drones have specified physical limitations to factor in the environment.  Operating beyond the limits of our product specifications will lead to loss of warranty.  To review the specifications please visit this link:

- [https://wingtra.com/wp-content/uploads/Wingtra-Technical-Specifications.pdf](https://wingtra.com/wp-content/uploads/Wingtra-Technical-Specifications.pdf)
- The most common risk factors that an operator will face are wind, altitude, distance from home, distance from objects, and temperatures.  These warranty tolerances should be well understood and are provided in the manual.

Be aware that improper operation can cause serious injury and property damage.  Examples of loss of warranty due to improper use or negligence:

- SRTM terrain follow planning ambiguity mistakes (30m +/- accuracy and uncertainty)
- Not updating the firmware to the latest version within 4 weeks
- Using a wind barrier that pushes drone into an object in close proximity due to uneven turbulence around the barrier
- Mishandling of the UAV which results in damage (drops, impact, shipping)
- Exposing equipment to rain, snow, or moisture
- Flight planning mistake that results in collision
- Flying near areas of high radiation that cause disruption to the system
- Manually flying the aircraft into an object
- Pressing the emergency stop button when nothing is wrong
- Maintenance and assembly errors such as placing the middle stand on wrong, not plugging in batteries all the way, loose propellers, backward propellers, charging batteries incorrectly, or not attaching the payload securely.

For further information please, check the [End-User-License-Agreement (EULA)](https://www.wingtra.com/eula/) and [warranty terms](https://www.wingtra.com/warranty/).

- [Get Started](https://knowledge.wingtra.com/en/get-started?hsLang=en#main-content)

    - [Getting started with Drones](https://knowledge.wingtra.com/en/get-started?hsLang=en#getting-started-with-drones)
    - [WingtraCLOUD setup](https://knowledge.wingtra.com/en/get-started?hsLang=en#wingtracloud-setup)
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- [Plan & Fly](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#main-content)

    - [Flight planning basics](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#flight-planning-basics)
    - [Terrain, corridors & large areas](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#terrain-corridors-large-areas)
    - [Flight behaviour & safety parameters](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#flight-behaviour-safety-parameters)
    - [Data acquisition](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#data-acquisition)
    - [Field efficiency & preparation](https://knowledge.wingtra.com/en/plan-fly?hsLang=en#field-efficiency-preparation)
- [Geotag and Validate](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#main-content)

    - [PPK, PPP & corrected geotags](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#ppk-ppp-corrected-geotags)
    - [Accuracy validation](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#accuracy-validation)
    - [Coordinate systems & deliverables](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#coordinate-systems-deliverables)
    - [Base stations & correction data](https://knowledge.wingtra.com/en/geotag-and-validate?hsLang=en#base-stations-correction-data)
- [Process and Export](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#main-content)

    - [Photogrammetry processing](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#photogrammetry-processing)
    - [Processing quality](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#processing-quality)
    - [Multispectral Processing](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#multispectral-processing)
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    - [LIDAR processing](https://knowledge.wingtra.com/en/process-and-export?hsLang=en#lidar-processing)
- [Products & Sensors](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#main-content)

    - [WingtraRAY](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#wingtraray)
    - [WingtraOne](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#wingtraone)
    - [SURVEY61 & MAP61](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#survey61-map61)
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    - [RX1RII & RGB61](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#rx1rii-rgb61)
    - [Other RGB sensors](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#other-rgb-sensors)
    - [Sensor compatibility & transport](https://knowledge.wingtra.com/en/products-sensors?hsLang=en#sensor-compatibility-transport)
- [Maintain, Update & Access Logs](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#main-content)

    - [Batteries & charging](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#batteries-charging)
    - [Access logs & system reports](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#access-logs-system-reports)
    - [Hardware maintenance](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#hardware-maintenance)
    - [SD cards & storage](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#sd-cards-storage)
    - [Software & firmware updates](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#software-firmware-updates)
    - [Warranty, service & shipping](https://knowledge.wingtra.com/en/maintain-update-access-logs?hsLang=en#warranty-service-shipping)
- [Safety & Compliance](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#main-content)

    - [Drone regulations](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#drone-regulations)
    - [Safety features & add-ons](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#safety-features-add-ons)
    - [Blue/ Green UAS & NDAA compliance](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#blue-green-uas-ndaa-compliance)
    - [Compliance documents](https://knowledge.wingtra.com/en/safety-compliance?hsLang=en#compliance-documents)

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