End of life and support announcement for GEN I and associated parts
Info on last time buy, end of ssupport and warranties
Issue Date: 04-02-2024
Products Affected: WingtraOne GEN I SW Updates and SKU Parts
This notice formally announces the End of Life (EOL) of the following products:
- WingtraOne GEN I SW Updates
- WingtraOne GEN I payloads and parts
Actions
- Existing customers:
We will continue to support the product according to our obligations, until the end of support on August 31, 2024 for our existing customers under warranty & paid replacement. If you plan fleet extensions of WingtraOne GEN I Payloads, please let us know before April 30, 2024 and we are happy to check stocks.
If you are interested in transitioning to the new WingtraOne GEN II, please contact your local dealer & sales representatives for solutions.
- New customers:
New customers are equipped with WingtraOne GEN II wings, payloads and parts
Product and component list:
This notice formally announces the End of Life (EOL) of the below listed products. Please kindly refer to the product replacement plan as follows.
End-of-life products
Software
|
Item |
SKU |
Description |
Comment |
|
Software |
WiP SW |
WingtraOne GEN I WingtraPilot SW Upgrades |
The last SW upgrade containing New Features will be WiP 2.11.2 |
|
Software |
WiH SW |
WingtraOne GEN I WingtraHub SW Upgrades |
The last SW upgrade containing New Features will be WiH 2.12 |
Payloads
|
Item |
SKU |
Description |
Comment |
|
Payload |
PPK-ADD |
PPK add-on kit |
See EoS and EoL Below |
|
Payload |
RX1-ADD |
(GEN I) Sony RX1 RII Payload |
|
|
Payload |
QX1-ADD |
(GEN I) Sony QX1 Payload |
Parts
|
Item |
SKU |
Description |
Comment |
|
Replacement Parts |
MOUNT-RX1 |
(GEN I) RX1 Mount Only |
See EoS and EoL Below |
|
Replacement Parts |
UPG-ALTMNT-GEN2 |
Altum mount for upgrade from GEN I to GEN II |
|
|
Accessory |
CASE-PPK |
Case for PPK payload |
|
|
Accessory |
RCL |
Remote Control |
|
|
Replacement Parts |
PPK-DONGLE |
PPK dongle (grey and orange) |
|
|
Replacement Parts |
RPPK |
Replacement PPK (GEN I) |
|
|
Replacement Parts |
SUB-RX1P |
RX1 Camera Replacement |
|
|
Replacement Parts |
SUB-R10CAM |
||
|
Replacement Parts |
BATBOX |
Special battery box for return shipments |
|
|
Replacement Parts |
SUB-RCREC |
RC Receiver Subassembly |
|
|
Replacement Parts |
SD |
Camera SD card (128GB) |
|
|
Replacement Parts |
PRO-NUT |
Pair of propeller nuts and washers |
|
|
Replacement Parts |
FEM-PPK |
PPK push-to-release female part |
|
|
Replacement Parts |
CHA-CAB |
Charger cables for flight battery charger V2 (ISDT) |
|
|
Accessory |
2023-SWAG-BOX-1 |
2023 Swag box 1 |
Reason for end of life
Replacement with new product line.
Replacement plan
New solutions offered:
WingtraOne GEN II or WingtraOne GEN II parts
Warranties & Paid Replacements:
Hardware repair and warranties will continue to be supported whenever possible until 31-08-24.
Phase-out schedule:
Last-time-buy: 30-04-2024. Please place your last order before that date.
End of support date: 31-08-2024
Sincerely, Your Wingtra Product Management Team